Standard Language Describing the Application Process

The Program Management Office (PMO) has provided the following language for grantors preparing funding opportunity notices and application packages. Please use this language when creating a customized message for your internal or external communications about Application Submission and Receipt Procedures

This section provides the application submission and receipt instructions for [INSERT AGENCY NAME] program applications. Please read the following instructions carefully and completely.

1. Electronic Delivery

[INSERT AGENCY NAME] is participating in the initiative to provide the grant community with a single site to find and apply for grant funding opportunities. [INSERT AGENCY NAME] encourages applicants to submit their applications online through

2. How to Register to Apply through

a. Instructions: Read the instructions below about registering to apply for [INSERT AGENCY NAME] funds. Applicants should read the registration instructions carefully and prepare the information requested before beginning the registration process. Reviewing and assembling the required information before beginning the registration process will alleviate last-minute searches for required information.

Organizations must have a Data Universal Numbering System (DUNS) Number, active System for Award Management (SAM) registration, and account to apply for grants. If individual applicants are eligible to apply for this funding opportunity, then you may begin with step 3, Create a Account, listed below.

Creating a account can be completed online in minutes, but DUNS and SAM registrations may take several weeks. Therefore, an organization's registration should be done in sufficient time to ensure it does not impact the entity's ability to meet required application submission deadlines.

Complete organization instructions can be found on here:

1) Obtain a DUNS Number: All entities applying for funding, including renewal funding, must have a DUNS Number from Dun & Bradstreet (D&B). Applicants must enter the DUNS Number in the data entry field labeled "Organizational DUNS" on the SF-424 form. For more detailed instructions for obtaining a DUNS Number, refer to:

2) Register with SAM: All organizations applying online through must register with the System for Award Management (SAM). Failure to register with SAM will prevent your organization from applying through SAM registration must be renewed annually. For more detailed instructions for registering with SAM, refer to:

3) Create a Account: The next step is to register an account with Follow the on-screen instructions or refer to the detailed instructions here:

4) Add a Profile to a Account: A profile in corresponds to a single applicant organization the user represents (i.e., an applicant) or an individual applicant. If you work for or consult with multiple organizations and have a profile for each, you may log in to one account to access all of your grant applications. To add an organizational profile to your account, enter the DUNS Number for the organization in the DUNS field while adding a profile. For more detailed instructions about creating a profile on, refer to:

5) EBiz POC Authorized Profile Roles: After you register with and create an Organization Applicant Profile, the organization applicant's request for roles and access is sent to the EBiz POC. The EBiz POC will then log in to and authorize the appropriate roles, which may include the AOR role, thereby giving you permission to complete and submit applications on behalf of the organization. You will be able to submit your application online any time after you have been assigned the AOR role. For more detailed instructions about creating a profile on, refer to:

6) Track Role Status: To track your role request, refer to:

b. Electronic Signature: When applications are submitted through, the name of the organization applicant with the AOR role that submitted the application is inserted into the signature line of the application, serving as the electronic signature. The EBiz POC must authorize people who are able to make legally binding commitments on behalf of the organization as a user with the AOR role; this step is often missed and it is crucial for valid and timely submissions.

3. How to Submit an Application to [INSERT AGENCY NAME] via applicants can apply online using Workspace. Workspace is a shared, online environment where members of a grant team may simultaneously access and edit different webforms within an application. For each funding opportunity announcement (FOA), you can create individual instances of a workspace.

Below is an overview of applying on For access to complete instructions on how to apply for opportunities, refer to:

1) Create a Workspace: Creating a workspace allows you to complete it online and route it through your organization for review before submitting.

2) Complete a Workspace: Add participants to the workspace to work on the application together, complete all the required forms online or by downloading PDF versions, and check for errors before submission. The Workspace progress bar will display the state of your application process as you apply. As you apply using Workspace, you may click the blue question mark icon near the upper-right corner of each page to access context-sensitive help.

a. Adobe Reader: If you decide not to apply by filling out webforms you can download individual PDF forms in Workspace. The individual PDF forms can be downloaded and saved to your local device storage, network drive(s), or external drives, then accessed through Adobe Reader.

NOTE: Visit the Adobe Software Compatibility page on to download the appropriate version of the software at:

b. Mandatory Fields in Forms: In the forms, you will note fields marked with an asterisk and a different background color. These fields are mandatory fields that must be completed to successfully submit your application.

c. Complete SF-424 Fields First: The forms are designed to fill in common required fields across other forms, such as the applicant name, address, and DUNS Number. Once it is completed, the information will transfer to the other forms.

3) Submit a Workspace: An application may be submitted through workspace by clicking the Sign and Submit button on the Manage Workspace page, under the Forms tab. recommends submitting your application package at least 24-48 hours prior to the close date to provide you with time to correct any potential technical issues that may disrupt the application submission.

4) Track a Workspace Submission: After successfully submitting a workspace application, a Tracking Number (GRANTXXXXXXXX) is automatically assigned to the application. The number will be listed on the Confirmation page that is generated after submission. Using the tracking number, access the Track My Application page under the Applicants tab or the Details tab in the submitted workspace.

For additional training resources, including video tutorials, refer to:

Applicant Support: provides applicants 24/7 support via the toll-free number 1-800-518-4726 and email at For questions related to the specific grant opportunity, contact the number listed in the application package of the grant you are applying for.

If you are experiencing difficulties with your submission, it is best to call the Support Center and get a ticket number. The Support Center ticket number will assist the [INSERT AGENCY NAME] with tracking your issue and understanding background information on the issue.

4. Timely Receipt Requirements and Proof of Timely Submission

a. Online Submission. All applications must be received by [INSERT TIME] Eastern time on the due date established for each program. Proof of timely submission is automatically recorded by An electronic date/time stamp is generated within the system when the application is successfully received by The applicant with the AOR role who submitted the application will receive an acknowledgement of receipt and a tracking number (GRANTXXXXXXXX) from with the successful transmission of their application. This applicant with the AOR role will also receive the official date/time stamp and Tracking number in an email serving as proof of their timely submission.

When [INSERT AGENCY NAME] successfully retrieves the application from, and acknowledges the download of submissions, will provide an electronic acknowledgment of receipt of the application to the email address of the applicant with the AOR role who submitted the application. Again, proof of timely submission shall be the official date and time that receives your application. Applications received by after the established due date for the program will be considered late and will not be considered for funding by [INSERT AGENCY NAME].

Applicants using slow internet, such as dial-up connections, should be aware that transmission can take some time before receives your application. Again, will provide either an error or a successfully received transmission in the form of an email sent to the applicant with the AOR role attempting to submit the application. The Support Center reports that some applicants end the transmission because they think that nothing is occurring during the transmission process. Please be patient and give the system time to process the application.